Per previous communications, Audium Direct has been decomissioned as of 6pm EST on 2/28/07.

All service requests should be opened with Cisco TAC by going to our main website (www.cisco.com) and clicking on "Support". Then, click on "Create a new TAC Service Request." Alternatively, you can call TAC at any of the numbers listed under the "Email or phone Technical Support" link on that same page.

Please refer to previous letters (sent to your accounting or procurement department) and email notifications (sent to all Audium support users) for detailed information about this transition.

As always, developers are welcome to participate in our Support Center discussion forums for development-related topics, and they can continue to browse our Knowledge Base for helpful how-to articles and common problem resolutions.